Has your medical practice considered using healthcare APIs to improve its efficiency?
API, also known as Application Program Interface, integration can improve your efficiency to help you operate your medical practice. API integration is where you take two programs and combine them so they can work together to help each other work better. There are different API software options available that are great for helping you throughout your day-to-day operations.
Healthcare API integration makes things easier for you because you can use features others offer without the need for you to develop them. Your practice can improve many aspects of the patient relationship with API integration.
How To Implement APIs
Implementing APIs is pretty simple and can be done with help from third-party developers that will work with your practice.
APIs are typically software in the form of code that a provider will give you so their system can work seamlessly with yours. One example of API integration is when there is an option to use Apple Pay or Paypal when you buy something online. Those outside payment options integrate their software, so the customer has multiple options to pay for the services.
When you have a website that patients can visit to see your services and prices, you can implement APIs to make it function better for your new patients. For example, if you are a chiropractor ready to offer more services to new patients, APIs are a great way to get your website streamlined for them. You can implement a finance company’s API to open up many more opportunities for your new patients to pay over time for their care.
If they need an alignment and you have one fixed price for that, you can have a payment processor and financing option integrated into the checkout process. That way, your patients can pay before going in for care or set up and secure financing before they step foot in your practice. Instead of dealing with all their payment options in person, it can all be taken care of beforehand to make them feel more comfortable just getting the care they need.
Many companies offer different APIs, from financial to locating services that help make patients’ experiences seamless. You can integrate a map into your information page so patients know where your office is and can save time looking up where you are. Whenever you improve patient experience, you create opportunities to attract more patients to walk in.
Pros Of Healthcare APIs
Healthcare APIs open up new opportunities for your practice to take advantage of so you can grow and improve.
Improving Customer Experience
When you implement different healthcare APIs, you can significantly improve your entire patient experience. Patients can pay on your website before they come in or work with the software you use in your day-to-day operation, making it more manageable for your practice.
As mentioned, if you can make the experience easy for your patients before they walk into your practice, they will enjoy getting care from you more.
Creating More Revenue
Along with making the patient experience seamless, you can create more revenue when you start using a financial API.
If you can help people to finance their care and make paying less stressful, you will gain more patients willing to pay for your services. Even when they require financing, that is still revenue for your practice, helping you stay in operation.
Also, if patients know you offer different payment options for them to choose from, they are more inclined to give you a chance over a competitor that does not. Instead of turning lost revenue away, financial APIs can revolutionize how you create more money-making opportunities.
Growing Your Practice
As you bring in more revenue, you have the opportunity to grow your practice for a brighter future.
When you have extra money available to your practice, you can hire more staff to help you, open more offices, or expand into a larger office space. Once you start producing more revenue in your practice, you will receive more opportunities to grow however you want.
If you do decide to grow with a more prominent staff or office, you can accommodate more patients and help more people get the care they need to feel better. That is an excellent opportunity for better availability and space to serve your patients.
Cons of Healthcare APIs
While healthcare APIs are great for running your practice, there are some things to note that might be disadvantages for you.
More Software To Manage
Even though API integration is put in place to help you, it is still more software to manage for your practice.
If you are not the most tech-savvy person, adding more software to your practice’s operating system might sound daunting. Implementing more software to your system will require you to learn how to use it to know what to do. If you do not want to learn a new operating system and change your existing one, you will not fully enjoy API integration.
Improving Infrastructure To Accommodate
While API integration is simple, you might have to improve your existing system’s infrastructure to accommodate the new one.
For example, if your website is not up to speed to use these programs, then you will need to upgrade that so everything works together smoothly. Also, if you need to run multiple programs to use the API integration, you might need a better computer operating system to make everything run quickly and smoothly. Along with all of this, you will need to train your staff on the new system once you learn how to use it yourself.
Getting Patients To Use Them
When you implement a healthcare API-integrated system, you will have to get your patients to use them to make it worth your while.
If you partner with a financing company, they usually require you to finance a certain amount of patients to make their platform worth using. Therefore, you will need your patients to use the new systems a certain amount to make the APIs worth implementing. Of course, there are ways you can incentivize patients to use these resources so they can help you, but it is something to think about when you consider API integration.
Changing How You Operate
Overall, API integration can change the operation of your practice, making things more streamlined and easy to operate.
The best part about API integration is that you can start using programs you wish your practice has. If you have goals you want to reach and know you need help from outside companies, that is where you want API integration to come into play. Tons of different software options can offer your business the ability to improve your entire operating system.
You can make your daily office operations run much smoother when you start using API integration. Instead of having your employees run and operate multiple computer programs separately for your patients, you can have all systems working together on their own.
If you need someone to fill out a new patient form, you can integrate it onto a tablet or computer screen so they can fill it out for their profile. Then, you could add a payment button on the same screen if you know exactly how much they will have to pay when they are paying out-of-pocket.
API integration is also great for helping you stay organized with all your patient information. When you integrate software that manages accounts receivable or any type of information, you can file it and keep it all in one place. Instead of being disorganized and taking time to look for everyone’s file, you can easily find anything you need fast.
Furthermore, API integration helps you keep your practice’s information secure on all your computers. Most of all, you want to keep your patient’s information safe so nobody can steal it from your system. When you integrate any software system, you take on their security features and are secured just like they are.
The API integration can offer you many advantages to help you operate better daily.
Integrate New Software Today!
Denefits is a payment software that not only helps you create payment plans for your patients but has API integration available. You can integrate every feature Denefits offers with your practice’s system to improve your operations. Also, you can incorporate a Denefits payment button directly on your website so all patients can get to finance their treatments and procedures immediately.
Denefits takes over your accounts receivable while guaranteeing a financing plan for everyone. Guaranteed financing is possible since there are no credit checks, helping your patients afford the treatment and pay over time. You can also use Denefits as a payment processor, making it easier for people to purchase your services.
Head over to the Denefits website today or download the mobile app to sign up and get started!