Introduction

Tranquil is a well-established hospital in Ohio committed to delivering high-quality, comprehensive care to patients across its surrounding communities. Focused primarily on primary care services, the hospital serves adults, families, and children with a compassionate, patient-centered approach. Through its patient-centered medical home model, individuals are cared for by a consistent team of healthcare professionals, ensuring continuity of care and a supportive environment for wellness and recovery.

In addition to its primary care focus, the hospital provides select specialty services on-site, including pharmacy, radiology, laboratory, and social work. This range of services enables a more streamlined care experience, allowing patients to receive essential treatments without leaving the hospital’s campus.

Their primary care facilities include:

Geriatrics

Family Medicine

Pediatrics & Adolescent

Adult Medicine

Women’s Health

Positive Care/HIV

Premature Infant

Tranquil Hospital’s Success Story With Denefits

400+

 Contracts Created

$3.85M+

Revenue Earned

96%

Customer Satisfaction Rate

Challenges Faced by Tranquil Hospital

1

Limited Payment Flexibility Hampered Growth

Without accessible payment plan options, Tranquil Hospital found it challenging to maintain strong client relationships. Many clients could not afford essential medical services upfront, resulting in frequent cancellations and missed appointments, ultimately affecting the hospital’s growth.

2

Cash Flow Instability Disrupted Operations

Inconsistent cash flow created hurdles for Tranquil Hospital, making it difficult to keep operations running smoothly and cover essential expenses. This financial unpredictability often led to disruptions in day-to-day functions.

3

Manual Payment Processes Strained Resources

Managing patient payments manually consumed significant staff time, drawing their attention away from patient care. This labor-intensive process strained administrative resources and made it harder for Tranquil Hospital to deliver efficient service.

How Denefits No-Fee Payment Plan Made a Difference

Flexible Payment Options

Through Denefits, Tranquil Hospital now offers customizable, no-credit-check payment plans that lower upfront costs, provide secure transactions, and make healthcare more accessible for patients.

Consistent Revenue Stream

Denefits' payment protection ensured a steady stream of recurring revenue, enhancing Tranquil Hospital's budget stability, operational consistency, & capacity to invest in high-quality patient care.

Simplified Payment Management

With Denefits’ intuitive dashboard, Tranquil Hospital’s staff can automate payment communications 
& instantly access critical financial insights, making payment management smoother & more efficient.

Denefits’ Impact on Tranquil Hospital's Growth

With Denefits’ payment management system, Tranquil Hospital's yearly revenue rose 68%, establishing a strong financial foundation.

Revenue Growth

Implementing Denefits’ No-Fee Payment Plan led to a 56% drop in cancellations and missed appointments, keeping Tranquil Hospital’s schedule more consistent and productive.

Operational Efficiency

With Denefits’ payment protection, Tranquil Hospital’s cash flow surged by 75%, significantly bolstering its financial stability and operational resilience.

Stronger Cash Flow

Client Speaks

We couldn’t be more impressed with the results we’ve seen through our partnership with Denefits. Thanks to their support, we’ve secured over 400 contracts, boosted our revenue by 68%, and increased our cash flow by 75%. These impressive gains have strengthened our financial position and allowed us to invest in exciting new initiatives. We’re excited to continue working with Denefits and reach even greater milestones together.

-Tranquil Hospital

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