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Terms and Conditions

Patient Terms & Conditions

General Concepts

I. Parties. The following is an agreement between Provider or Provider(s) Corp. (“Provider or Provider(s)”) and you, a person seeking medical or dental treatment from provider (“Client” or “You”).

II. Patient Financing. Provider or Provider(s) provides patient financing to make the process and finances simpler and easier for Client. If you feel particular financial constraint at any given moment in time, the first step is to reach out to Provider or Provider(s) to see how we might better assist you.

III. Provider or Provider(s). This is defined as the person, entity, or company providing medical or dental services for Client who is enrolled in Patient Financing by Provider or Provider(s).

IV. Patient Financing Terms. The payment terms that will apply to this Agreement will be specifically enumerated and agreed to by you in the form you fill out when you agree to obtain Patient Financing from Provider or Provider(s).
Those terms are hereby incorporated into this Agreement.

Payment Structure

I. Enrollment Fee. Immediately upon enrolling any patient in any Provider or Provider(s) patient financing program, Client will be charged one-time Enrollment Fee as specified in Schedule A along with the down payment as determined by the Provider(s). This fee is non-refundable.

II. Contingent Enrollment. Enrollment in any Provider or Provider(s) dental program is contingent upon successful debit of both the Enrollment Fee and first month’s payment.

Late Payments, Fees and Recover

I. Recurring Payment Fee: Client will be charged a flat fee as specified in Schedule A with 10% of the payment on each recurring payment.

II. Late Fee. If Client fails to make a payment within the number of days specified by Doctor of when it is due, Client will be charged a Late Fee as specified in Schedule A for each instance of late payment. Client will be charged an additional collections fee(of balance owed) added at 60 days or the maximum amount allowable under applicable state and Federal law.

III. Attorney(s)’s Fees. If Client fails to make a payment within 60 days of when it is due, Client will be responsible for paying for all of Provider or Provider(s)’s reasonable attorney fees required to collect all outstanding amounts from Client.

IV. Overdue Fees. In case any patient has missed their payment or the account is in the overdue state, the payment will be automatically deducted as soon as the money is available in their bank account

Billing, Collection and Payment Information

Information from our billing partners: When you make a payment through our Services (as further described in and subject to other provisions of the Agreement), your payment card information is collected and stored by our payment processing partner, such as Stripe (https://stripe.com). Our payment processing partner collects your voluntarily provided payment card information necessary to process your payment. Such partner’s use and storage of information is governed by its applicable terms of service and privacy policy. The information we store includes your payment card type and the last four digits of the payment card.

Cancellation Policy – Monthly Payment Guarantee

Practice agrees not to sell or assign their Denefits accounts receivables to a third party. This action by the client practice will result in Denefits cancelling the monthly payment guarantee and/or cancelling the practice’s account with Denefits.

Termination and Cancellation

I. Termination. Only Provider may cancel the patient financing program. Once enrolled in the program, Client is responsible for making all payments in accordance with the other provisions of this Agreement.

II. Refunds. Provider or Provider(s) will not provide any refunds or return money once it has approved a Client. Any decision to refund money must be made by Provider as per the mutually agreed terms with Provider or Provider(s).
Provider or Provider(s)’s fees are non-refundable.

In the Event of a Death

After a Denefits patient has died, Denefits may collect the remaining balance of the finance contract from his/her estate. Denefits will never collect more than either the value of the Denefits patient estate subject to probate or the amount owed to Denefits.
When a Denefits patient passes, the person handling the estate must give written notice of the death, within 90 days of the date of death, to Denefits. The notice and copy of the death certificate must be mailed to:
Denefits Corporation
Attn: Legal Department
16480 Harbor Blvd. #205
Fountain Valley CA, 92708
legal@Denefits.com
A phone call or email will not satisfy this requirement.

DENEFITS DOES NOT PROVIDE MEDICAL ADVICE

The Content that you obtain or receive from Denefits, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Services, is for informational, scheduling and payment purposes only. All medically related information, including, without limitation, information shared via Denefits.com, the Denefits blog, Denefits social channels, Denefits emails and text messages, and Denefits advertising, comes from independent healthcare professionals and organizations and is for informational purposes only.
WHILE WE HOPE THE CONTENT IS USEFUL IN YOUR HEALTHCARE JOURNEY, IT IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTHCARE PROVIDER, UNDER ANY CIRCUMSTANCE. DO NOT USE THE SERVICES FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL A HEALTHCARE PROFESSIONAL AND 911. YOUR USE OF THE CONTENT IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE, DENTISTRY, NURSING, OR OTHER PROFESSIONAL HEALTHCARE ADVICE, OR THE PROVISION OF MEDICAL CARE.
We do not recommend or endorse any specific tests, Healthcare Providers, procedures, opinions, or other information that may appear through the Services. If you rely on any content, you do so solely at your own risk. We encourage you to independently confirm any content relevant to you with other sources, including the Healthcare Provider’s office, medical associations relevant to the applicable specialty, your state medical boards, and the appropriate licensing or certification authorities to verify listed credentials and education.

Additional Provisions

I. Means of Communication. By signing this Agreement, you consent to receive communications from Provider or Provider(s) by phone or email.

II. Assignability. Provider or Provider(s) may assign this Agreement to another party at any time. Client’s responsibilities are non-transferable and non-assignable absent written consent from Provider or Provider(s).

III. Credit Check. Provider or Provider(s) will not check your credit as part of this agreement.

IV. Credit Reporting. Provider or Provider(s) may report payment activities to credit bureaus as a non-debt recurring payment to help Client build credit. Provider or Provider(s) may also report defaulted debt to credit bureaus after payment is 45 days or more past due.

V. Governing Law. This Agreement and any matters hereunder shall be governed by and construed in accordance with the laws of state of California, excluding its conflict of law rules. Client hereto hereby consent to the exclusive jurisdiction and venue of the courts of state of California with respect to the resolution of any suit, action or proceeding hereunder.

VI. Severability. If one or more provisions of this Agreement are held to be unenforceable under applicable law, the parties agree to renegotiate such provision in good faith. In the event that the parties cannot reach a mutually agreeable and enforceable replacement for such provision, then (a) such provision shall be excluded from this Agreement, (b) the balance of the Agreement shall be interpreted as if such provision were so excluded and (c) the balance of the Agreement shall be enforceable in accordance with its terms.

VII. No Waiver. The failure to exercise or enforce or delay in exercising or enforcing any right or remedy provided by this Agreement or by law shall not constitute a waiver of the right or remedy or a waiver of other rights or remedies and the single or partial exercise or enforcement of any right or remedy provided by this Agreement or by law shall not preclude or restrict the further exercise or enforcement of any such right or remedy.

SCHEDULE  A

1. Provider Check Processing Fee: USD $10.00

2. Patient Enrollment Fee: USD $30.00

3. Guaranteed Payments Fee for Provider: Free

4. Late Fee: $25.00

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